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| Service Type | Description | Customer Satisfaction (%) | Average Response Time (mins) | Availability (Hours/Week) |
|---|---|---|---|---|
| Technical Support | Assistance with software issues | 95 | 15 | 40 |
| Customer Service | General inquiries and support | 90 | 10 | 50 |
| Order Management | Assistance with order tracking | 85 | 20 | 60 |
| Technical Training | Training for using systems | 92 | 25 | 30 |
| Feedback Collection | Gathering customer feedback | 88 | 12 | 70 |